This Copyright notice forms part of the fenciana website terms and conditions.You must comply with all proprietary and copyright notices on this website. This website is owned by Fenciana and its associates, and is subject to copyright. The information on this website is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means:
copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this website;
alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this website which can be accessed through this website; or
use or apply, for commercial purposes any material or information on this website, without the prior written consent of Fenciana.
All trademarks, brands and names appearing on this website are the property of their respective owners.
Nothing contained on this website should be construed as granting any license or right of use of any trademark or part of any trademark displayed on the website without the express written permission of Fenciana or third party owner.
Information We Collect
When you shop with Fenciana you must submit the minimal required information necessary to complete your transaction. This information may include your name, address, telephone number, and email address.
When you use the website in any capacity, such as registering as a customer, purchasing products, we may ask for additional information, including your age, interests, hobbies, product preferences, and favorite designers. Giving us this information is optional and serves the purpose of us being able to provide the most desirable services and products to our customers.
How We Use the Information We Collect
We use the information we collect for various purposes, including:
to complete your purchase
to provide the services you request
to send you offerings by email
to keep you informed about the status of your orders
to identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of interest to you
to notify you of product recalls or provide other information concerning products you have purchased
to improve our merchandise selection, customer service, and overall shopping experience
Secure Ordering
Your online payment transactions are secure with Fenciana. We use Secure Socket Layers (SSL), the industry-standard encryption technology that ensures safe Internet transmission of your personal information. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you are about to enter a secure area.
Privacy Policy
To achieve our goal of providing the highest quality products and services, we may use information from our interactions with you and other parties interacting with CoutureCandy. Because we respect your privacy, we have procedures to ensure that your personal information is handled in a safe, secure, and responsible manner.
As we continue to develop our website and take advantage of advances in technology, our privacy policy may change. Please refer to this page frequently for the most updated information.
This Privacy Policy has been in effect since 18/2/2007.
Cookies and How We Use Them
A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured server and database.
We use cookies to identify the pages you click on during your visit to our site and the name of the Web site you visited immediately before clicking to Fenciana. We use this information to improve our site design, product assortments, customer service, and special promotions.
We may contract with third parties who use cookies to collect information on our behalf or who provide services such as payments, shipping, promotional services or data management. These third parties are prohibited by our contract from sharing that information with anyone other than Fenciana or our vendors.
Online Account Registration
To make online shopping faster and easier, you must register with Fenciana. As a registered customer, you only have to enter your shipping addresses and billing information and they will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online to add, delete, or change information.
If you are using a public computer, we strongly encourage you to log out at the conclusion of your session to maintain the integrity of your account. If you log out, your information will still be stored with us but it will not be accessible to anyone else from that computer.
Emails
Each time you receive an email from Fenciana, you will be given the opportunity to "opt-out" to stop receiving future emails.
If you choose to "opt-out," we will stop sending you emails. Please note, however, that some email promotions are prepared well in advance, so you may continue to receive offers after you have chosen to "opt-out." We appreciate your patience in giving us time to carry out your request.
Please also note, that if you have chosen to "opt-out", you still may receive emails from us, our affiliates, or shipping services, solely related to your online purchases with Fenciana.
Important Information
We cannot accept responsibility for delays in delivery due to unforeseen circumstances (eg: Strikes, floods etc.). All colours of garments are reproduced as accurately as possible, however a slight variation may occur in colour and size specifications. Colours may appear slightly different via this web site due to computer picture resolution and individual monitor settings. Offers available until stocks sell out. If all items requested have sold out you will be notified by mail.
WE RESERVE THE RIGHT:
to cancel any order, at which time, we will immediately notify this action by e-mail or phone, using the e-mail address or number/s provided. We will refund the monies paid using the original method received.
that all orders are subject to availability of stock
to take reasonable steps to verify that the order and personal information are bona fide.
Any Questions?
We'll be happy to provide additional information or answer any questions. Click here for information on how to contact Fenciana.
